Q: What do you sell at your store?
A: Syracuse has a very eclectic style. We are the largest prom retailer in CNY but that is not the only thing we do. We cater to women of all ages and sizes. We have young contemporary, women's, and plus size in both casual and formal attire. We have a huge selection of sterling silver jewelry as well as costume jewelry and accessories. We also carry a great selection of wedding and gala appropriate formal dresses and separates. From mother of the bride dresses and non-traditional bridal gowns to sundresses and cocktail dresses. Whether it be a garden wedding or a black tie fundraiser, BOOM BABIES will give you the personal and professional service you need to find the perfect outfit!
Q: Where is Boom Babies located, and how do I get there?
A: We are located at 489 Westcott St, just outside the downtown area of Syracuse. Please see the 'Contact Us' section on our webpage to help get you from your door to ours.
Q: What are your hours of operation?
A: We are open seven days a week. Our prom season store hours are Monday – Friday 11am-8pm, Saturday 10am-7pm and Sunday 11am-6pm. For your best service, please allow yourself time to select, try on and accessorize. Arriving less than 30 minutes before we close may prevent you from being allowed to try on dresses.
Q: What is the best time to come, and how long is the wait for a fitting room?
A: Preferably come during the week (Monday-Friday). Earlier in the day, before school lets out is less busy. There will be no wait to about a 10-15 minute wait and you will be provided with the utmost service and attention and all the dress will be available for try on, not tied up in other fitting rooms. Weekends are very busy, and you may wait up to 30 minutes to 2 hours before getting into a dressing room. However, no matter when you come, we will provide you with the best service possible.
Q: Do you have a public restroom or a waiting area?
A: Unfortunately, we do not. So, please take this into consideration before stopping into Boom Babies, especially if you are traveling from a distance, make a pit stop beforehand. We also do not have a lounge or waiting area. We have 1000's of dresses in the store so it is not suitable or fun for small children and boyfriends. We greatly appreciate you keeping your group size to a minimum.
Q: How can I pay? Can I use my parent’s credit card?
A: We accept cash, MasterCard, Visa, American Express and Discover.
According to New York State law, you cannot use a credit card that is not your own, and we cannot accept a card from anyone other than the cardholder. Also, please do not send your daughter with a blank check. There are 2 ATM's available on our block, for your convenience.
Q: Can I put dresses on hold?
A: No. Unfortunately if we held dresses for everyone, the size that you need would be on hold in the back room for someone else.
Q: Can I put a dress on Layaway?
A: Our layaway policy is 30% down and you have 2 weeks to pay it off. Layaway is a contract, not a holding policy. When a dress is on layaway, it is yours. The deposit is nonrefundable and cannot be transferred to a different dress. You should not put a dress on layaway until both you and your parent/guardian approve.